I stayed at this hotel with my boyfriend. He checked out on his way to work while I remained in the room finishing up and getting ready to leave shortly after. I understand the hotel may not have realized I was still there, and my concern is not about that. The issue is that while I was getting changed, a male employee opened the door without knocking. I had to grab a towel and force the door shut while yelling for him to leave. This happened just after 8:00 a.m., and I had the additional security lock engaged. This is a serious safety concern. If staff can override the extra lock, guests—especially women traveling alone—are not adequately protected. That is unacceptable for a hotel of this standard. I would strongly caution others to be aware.

Quiet place to retreat to if you want to take a break from the busy city life. Staff member was friendly and professional upon check in and check out. The townhouse was clean and tidy. It was nice to have my furry family member around and about with lots of places to go to. People of Parksville are very friendly. Sunrise Ridge Waterfront is an amazing place to stay at.

We stayed at this hotel , but unfortunately the room was very dirty. There was hair in the bathroom, garbage on the floor,food stains on the kitchen counter, and the bed sheets looked dirty like stuff on it and not properly made. The room also had a bad smell when we arrived. We tried to speak with the housekeeping manager 2 times , but they were not available when we called !!! The front desk staff were very kind and helpful, Sherry was great to welcome us , but the cleanliness of the room was not acceptable. I would not recommend this hotel, especially if you have small children who might crawl or play on the floor.

Location is wonderful. A short walk along secure path to the ocean. Rathtrevor park (one of the best in BC) is virtually next door. 5 minutes by car or 7 min by bike to downtown Parksville which has an amazing sandy beach that goes on and on. The rooms are fantastic in a variety of layouts from studio to 3 bdr. First class

This place is like heaven! From the cleanliness to the customer service, our experience was definitely a 5 * experience! We loved the view we loved the trails around, the hot tub was just a great plus to our vacations! There is woman at the lobby she was just the kindest person we’ve met, she took care of us as soon as we speak to her, she gave us the best place to go visit, she also provided us some blankets for our time around the outdoor fire place area which is gorgeous by the way! Her name was Sherry and we will definitely book here again this summer coming for our family getaway! Thank you for everything! We enjoy every moments of our stay! Paul and Fara’s family !?

We had the pleasure of staying in the Waterfront Villas @ Sunrise Ridge Resort. This is the decompression every couple needs. With cozy king size beds, spa tub, full kitchen and BBQ patio that opens up to stunning view of the Salish Sea, you will not be disappointed. Did I mention the patio has a built-in, overhead heater?! We will be booking again, and bringing the kids next time. PS. Bring your binoculars - a pair of Bald Eagles are nesting in a tree right outside the resort.

I loved my stay here. We came with a hockey group just recently, and had the best stay. The woman at the front desk in the morning was amazing, she went above and beyond in helping us and making sure we had an amazing time. I will definitely go back because of her! I really recommend staying here if you’re looking for a weekend getaway. It was also close to everything I wanted to visit.

The suite was beautiful but the cleaning staff could have paid better attention to detail. Arrived and half the dishes were in the dish washer, the body soap was empty in the shower so we had to get out of the shower and take it from the tub dispenser. The shower door was hard to keep closed tight enough to keep water from getting all over the floor. Lastly the fire place didn't produce heat or flame. Despite all of this we we enjoyed having a suite which had a nice bed, good couch and living room area. The kitchen was decent and well stocked.

A big thank you to Sherry at the front desk for going above and beyond to make our stay wonderful. She was incredibly helpful with our reservation over the phone and just as kind and welcoming when we checked in. She went out of her way to make sure we felt comfortable from the very beginning. The two-bedroom townhouses are absolutely incredible, very spacious, with everything you could need right in the room. We can’t recommend them enough and are thrilled with our stay here.

The location and rooms are fantastic, offering both comfort and convenience. The staff is incredibly friendly, and their customer service is highly responsive. Mark provided great recommendations on things to do in the area, and Sepi, the guest services manager, warmly welcomed us and was always ready to assist whenever we had a question or concern.