If you’re looking for a family-friendly resort in Nanoose Bay, look no further than Pacific Shores Resort and Spa. Guest rooms offer amenities such as a flat screen TV, a refrigerator, and a kitchenette, and guests can go online with free wifi offered by the resort. Pacific Shores Resort and Spa features a sun terrace, to help make your stay more enjoyable. The property also boasts a pool and an on-site restaurant. If you are driving to Pacific Shores Resort and Spa, free parking is available.
Pacific Shores Resort & Spa offers Barbecue grill(s), Picnic area, Coffee/tea in common areas, Coffee/tea in common areas, Elevator/lift, Fitness facilities, Fitness facilities (surcharge), Indoor pool, Indoor pool (surcharge), Front desk (limited hours), Meeting rooms, Free self parking, Sauna, Sauna (surcharge), On private beach, Spa services on site, Designated smoking areas (fines apply), Laundry facility - coin operated, Spa tub, Spa tub (surcharge), Free WiFi, Free WiFi (limited) device count, Free WiFi (limited) duration, Free WiFi (limited) time, Blackout drapes/curtains, Phone, Microwave, Towels provided, Free local calls, Linens provided, Free toiletries, Hair dryer, Hair dryer (on request), Iron/ironing board, Iron/ironing board (on request), Bathtub or shower, Fireplace, Fireplace in lobby, Television, Television (surcharge), Mini-fridge, Balcony, Balcony or patio, Flat-panel TV.
Pacific Shores Resort & Spa is located at 1600 Strougler Road, Nanoose Bay.
Pacific Shores Resort & Spa has an average rating of 4 out of 5 based on 949 guest reviews. It holds a 3.5-star Stars rating.
1 Queen Bed and 1 Twin Sofa Bed
Standard Hotel Room, Queen Bed and Sofa Bed
1 Queen Bed and 1 Queen Sofa Bed
Basic Apartment, 1 Bedroom, Kitchen, Garden Area




+33

Pacific Shores Resort & Spa receives mixed reviews, highlighting its beautiful location and ocean access but frequently citing issues with dated accommodations, inconsistent cleanliness, and poor service. Recent feedback suggests a decline in facility maintenance and customer experience compared to previous positive reports.
Had a Home Exchange, which is just like an Airbnb. It was great clean loved the option to purchase the $25 recreational pass for the swimming pool and hot tub. Nice beach and loved watching the sunset. It was a great girls getaway with my Bestie.
Pictures of the standard queen room are very misleading. It's just another example of taking advantage of people and a company not putting money back into their investments. It's in a beautiful location but the facility is rundown and out dated.
Beautiful location and so much potential but that’s where it ends. There are countless signs everywhere with “rules” (one being a ridiculous $2000 fine for bringing shellfish in your room?) and at every “amenity”. It feels more like a residential treatment facility than a resort. There is ONE barbecue for the entire resort which also took 20 minutes just to get hot. The staff is nowhere to be seen, and the entire resort is a confusing mix of private residences, air bnb’s and resort units. The restaurant closed down, and there are parents with their children everywhere… including the hot tubs… why are 4 year olds in the hot tub? Lol. Went to use the gym as well and not only are the machines older than me, NONE of the cardio machines even turned on. Not bad if you’re not looking for amenities but if you’re expecting a resort - don’t
Our first room wasn’t properly cleaned, which was a bit disappointing as we were exhausted. Staff did move us to a new room quickly, which we appreciated. However, we also found the TVs to be quite outdated and not compatible with streaming services like Netflix. Overall, it wasn’t a terrible stay, but since we booked this as a relaxing stop between trips and just wanted to chill, we felt that for the price, an Airbnb might have offered better value.
I've been coming for the Pool for over two years now. They've been really good about keeping the temperature up and problem solving whenever it's been an issue. They really make an effort to keep things clean. If there is a problem, and I ask, they'll deal with it.
Against our better judgement (having had previously poor experiences), we tried this restaurant again. We had family staying here and they wanted to try it. My wife ordered seafood chowder-which was mostly potatoes and had very little seafood; it did, however have a piece of plastic which was about the size of belonging to a small candy. To their credit, it was 'comped' but that was the end of her dinner. I had the cosmic burger; for $26 the fries should at least be hot and fresh. The fries on my plate were neither; rather they tasted like they had been under a heat lamp for quite a while-dried out and lukewarm warm. The server was quite good and the poor food was not her fault; nice view but that will be our last visit.
We stayed here for our wedding night and night after. The service was poor, the staff were rude and dismissive. One staff member was friendly and responsive when we were checking out. She acknowledged that the rude staff, and dirty room were unacceptable. She gave us the managers card and assured us she would follow up on this, ensuring we recieved a refund of some sort. This did not happen though. I emailed the manager, and did not not receive a response back. In our room: -Bath tub/shower was moldy. We felt we needed a shower after using this. -Carpet and balcony: dirty, there were cheerios scattered on both. -towels: stained Pool: -there were no towels at the pool. My husband and I had to walk back to our room soaking wet. We walked right by the front desk, dripping, and the staff ignored us. We will not be staying here again. ***Added note after resorts reply*** you stated you do not provide cleaning during stays, however, the room was messy and dirty before our stay. The towels you gave us were stained and appeared dirty, so we did not use them. We did not eat or bring cheerios, they were there before our stay. The bathroom was dirty and moldy before our stay. It appears you do not clean the rooms between stays either.
Love the outdoor hot tub off the ocean and the walkway out to the ocean with bbq BBQ Rooms lose 1 star as there is signs of wear. Freezer iced up. Dresser tops pealing top. The area around the TV needs to be finished. Actually very minor points but adds up to a star missing.
Stayed here on Oct 31st for High School Provincial Championships. The rooms are a little older but clean and comfy with heated flooring in the bathroom! What a nice touch! Property and amenities were amazing, and just 5 seconds from the ocean! But what I really want to say is THANK YOU to Mustafa and other front desk staff. Mustafa went out of his way for us and all the staff were also friendly, helpful, attentive, and timely. I’ve already booked another getaway again. Thank you Mustafa!
We stayed in a private unit for a month at this resort and absolutely loved it. The grounds are spectacular and the amenities fabulous. This review is mainly for the spa, I had two treatments during my stay and they were both amazing (I am still thinking about them). I loved the non pretentious atmosphere, the friendly front desk staff and caring practitioners. I have been to both of the "big spas" in the area and this one is now my new favourite!
This property is not bookable on our official site, you will be taken to the listing externally.